The health information system Heliant and the laboratory Infolab LIS have been installed in the Primary Healthcare Facility “Dr Simo Milošević” Čukarica, which, according to information from this facility, has significantly improved the work with patients.
The new systems enable faster, clearer, more modern and easier work compared to the previous information system, as the director of the PHF, MD Slađana Tomić says, adding that they have chosen Heliant because of the use of modern web applications and services.
Heliant, as she says, was the only company to offer adequate electronic medical documentation, enable easier connection with external services and facilitate the process of generating an electronic invoice.
Implementation and Training
The new information systems were installed in the primary healthcare facility without any major issues, the director of this facility points out.
Most of the employees easily adapted to the new system, while a smaller number needed additional training.
“The training conducted by Heliant was very helpful, and it was especially important that Heliant representatives were available for consultations, comments and requests. Technical issues were solved relatively quickly, depending on their complexity,” says MD Tomić for heliant.rs.
About the Primary Healthcare Facility
The Primary Healthcare Facility “Dr Simo Milošević” Čukarica provides healthcare services to residents of the fourth largest municipality in Belgrade. At the beginning of March, it had 220,392 patients who opted for this facility.
On average, 6,310 patients per day receive some kind of healthcare service in this facility.
It employs 697 medical doctors, pharmacists, dentists, nurses and other healthcare professionals. It includes three branches, two outpatient units and four outpatient clinics.
The special departments in this facility are the Disease Prevention Centre, where screening for colon cancer is performed, and the Diabetes Counselling Centre, which helps prevent complications of diabetes. The PHF Čukarica has excellent cooperation with the UCCS and CHC Zvezdara.